Norman Financial Ltd. and its affiliates (collectively "Norman”) are committed to protecting the privacy of its customers, adhering to the principles of trust, integrity and professionalism in accordance with the highest ethical standards.

To better understand how Norman Financial Ltd.. protects your privacy when you deal with us online we provide this Privacy Policy, which explains our online information practices and the choices you can make about the way your information is collected and used.

Principles of Privacy

1. Accountability

2. Identifying the Purposes of Collecting Personal Information

3. Obtaining Consent

4. Limits for Collecting Personal Information

5. Limits for Using, Disclosing and Keeping Personal Information

6. Keeping Personal Information Accurate

7. Safeguarding Personal Information

8. Making Information about Policies and Procedures Available

9. Providing Access to Personal Information

10. Handling Complaints and Questions 

1. Norman Financial Ltd.. Accountability
Norman Financial Ltd.. is accountable for all personal information in its possession or control, including any personal information transferred to third parties for processing. Norman Financial Ltd.. has established policies and procedures to comply with this Privacy Code, and has designated one or more persons accountable for compliance.

  

2. Identifying the Purposes of Collecting Personal Information
Norman Financial Ltd.. will inform individuals of the purpose for which personal information will be used before or when they consent to its collection. If you submit any mortgage application online or otherwise to Norman Financial Ltd.. you are required to provide certain information necessary to allow us to provide the selected services. Information such as name/s, address, extensive personal and financial information. The collection of this information is required in order to provide the necessary services.

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3. Obtaining Consent
Norman Financial Ltd. shall obtain consent before or when it collects, uses or discloses personal information about an individual. An individual can provide consent to the collection, use and disclosure of personal information about them expressly, implicitly, or through an authorized representative. An individual can withdraw consent at any time, with certain exceptions. Norman Financial Ltd.. will collect, use or disclose personal information without an individual's consent only in limited circumstances as permitted by law.

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4. Limits for Collecting Personal Information
Norman Financial Ltd.. limits the amount and type of personal information it collects. Norman Financial Ltd.. will collect personal information only for the identified purposes or as otherwise permitted by law.

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5. Limits for Using, Disclosing and Keeping Personal Information
Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those service/s. All information provided to the Norman Financial Ltd. , either on this website or through any other means of communication, is held to be confidential and may be released to other credit grantors as deemed necessary for the purpose of securing mortgage financing.Norman Financial Ltd.. has taken measures to ensure the confidentiality of your information and prevent unauthorized access or disclosure. Norman Financial Ltd. may share information with its affiliates and vice versa to allow the providing of services based on information available.

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6. Keeping Personal Information Accurate
Norman Financial Ltd.. will keep the personal information in its possession or control accurate, complete, current and relevant, based on the most recent information available to Norman Financial Ltd.. Individuals may challenge the accuracy and completeness of personal information about them at any time and have it amended as appropriate.

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7. Safeguarding Personal Information
Norman Financial Ltd.. protects personal information with safeguards appropriate to the sensitivity of the information. The personal information that you provide will be kept in a file stored on our database(s) using database encryption and password protection. We also have organizational processes in place to limit access to your personal information to selected groups of individuals.

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8. Making Information about Policies and Procedures Available
Norman Financial Ltd.. will be open about the procedures used to manage personal information. Individuals will have access to information about these procedures through this Privacy Code, by contacting our Associates or by contacting the Privacy Officer. The information will be available in a format that is easy to understand.

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9. Providing Access to Personal Information
When an individual requests it, Norman Financial Ltd.. will advise the individual what personal information Norman Financial Ltd.. has in its possession or control about the individual, what it is being used for, and to whom it has been disclosed.When an individual requests it, Norman Financial Ltd.. will give an individual access to personal information about them which is in the possession or control of Norman Financial Ltd.. In certain situations, however, Norman Financial Ltd.. may not be able to give individuals access to all of their personal information.

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10. Handling Complaints and Questions
Customers may direct any questions or inquires with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy as indicated below.

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Norman Financial Ltd..
Attention Privacy Officer:
212 -9050 Yonge Street
Richmond hill ONT
L4C 9S6

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If for any reason you are unsatisfied with our services and you wish to submit a formal complaint, please complete a form by clicking "here" , and we will personally contact you to try to resolve the issue.